Hello,
Here are SoCast’s holiday hours for 2024. Please note all app submissions and website launches will be on hold as of December 20, 2024. (unless already previously discussed). They will resume in the New Year.
SoCast Support Desk Hours
Friday, December 13: Limited availability in the afternoon (SoCast Staff Event)
Monday, December 23: Normal operation
Tuesday, December 24: Early closure
Wednesday, December 25: Closed (Christmas Day)
Thursday, December 26: Closed (Boxing Day)
Friday, December 27: Normal operation
Monday, December 30: Normal operation
Tuesday, December 31: Early closure
Wednesday, January 1: Closed (New Year’s Day)
‘URGENT’ matters can be sent to support@socastdigital.com and our team will triage as necessary.
SoCast Support will resume normal operation on January 2nd, 2025
SoCast Reach
All Campaigns, proposals and assets should be submitted on or before December 23 2024 with best efforts.
All Campaign Requests, Creative Uploads or Modifications should be done directly through the SoCast Reach platform at admin.socastsrm.com. If you have any questions please email adsales@socastdigital.com for further assistance.
**Please Note**- Anything received after the above deadlines will be processed with best efforts where possible, but cannot be guaranteed to start on the anticipated start date. We thank you and appreciate your cooperation and understanding during this busy holiday season!
App Store Submissions
The busiest season for the App Stores is almost here. Please plan to submit time-sensitive submissions early, as we anticipate high volume and reviews may take longer to complete from December 20-26. Please note, all app submissions and builds will be on hold for SoCast starting December 20, 2024.
Wishing you and yours a happy, healthy and safe holiday season and a prosperous new year!
Best,
The SoCast Team
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